Saturday, September 4, 2010

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Glazier's Food Marketplace has fast become our grocer of choice.  For many reasons.  And they are the same one you need to pay attention to as a home business and especially as a home business start up

When you are starting a home business (or any business for that matter) if you don't pay attention to the experience your customers are having when they do business with you, they won't be customers for long.

Glazier's is a business model to pay attention to.  We "discovered" the stoer a number of months ago and it become our primary store immediately.  We met the owner and spent time talking with him ... and he actually acted like he carded about the conversation.  A really nice change from some of our other grocery store conversations.

The quality of their stock is almost secondary to the way they treat their customers and the word is spreading fast.  We talk about Galzier's whenever we have the opportunity (It is true that when you have a good exerience, you want to share it). 

EVERY employee we speak to is friendly and interested in helping us.  They are all over the store, not hiding in the back.  And they always ask if we need help when they see us. 

There is so much more and I will share it post in the future. 

What's important to you with a home business start up is that you can use the Glazier's model as you start and grow your business.  Put your customers center stage.  The customer isn't always right, BUT they are the lifeblood of your home business.  Make sure they know you care and your home business will thrive.

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